Customer Service

RETURN POLICY

Customers are requested to examine the conditions of products immediately upon delivery or during pick-up. Any missing items or breakages, the request must be claimed at the time of delivery or during pickup, otherwise Jofer Wines and Spirits International Co. Limited shall have the discretion to refuse any claim or refund request.

 

Refunds or exchange of bottles is only applicable to bottles broken in transit. Photographic proof, order information, E-receipt and Delivery note must be provided. Refunds will be credited into customer’s credit card account within 4 weeks upon confirmation.

 

Opened or used products are not allegeable for any claim application.

 

Jofer Wines and Spirits International Co. Limited shall not be liable for any delay or failure in its performance caused by or resulting from acts of God like fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of the Company.

Feel free to Contact Us if you have any questions. 

JOFER WINES & SPIRITS

Address

G/F, 46A Kimberley Road, 

Tsim Sha Tsui, Hong Kong

Opening Hours
Monday-Saturday: 12:00pm - 8:00pm

Sunday: Close

門市地址

香港尖沙嘴金巴利道46號A舖

門市營業時間
周一至周六:上午11:30至下午9:30
公眾假期:正午12點至下午8點

周日:休息

SHOP

T +852 2763 6678 / 2763 6680
F +852 2763 6698
info@joferwines.com

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