Customer Service

LEGAL INFORMATION

Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

 

Legal Notice

It is illegal to sell alcohol to people under the age of 18 in Hong Kong. By placing an order, Customer confirms that he/she is 18 years old or above. Customer should ensure that no person under the age of 18 uses his/her login to purchase alcohol products.

 

The images used are for reference only – the actual products & labels on the bottles may differ.

 

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Jofer Wines and Spirits International Co. Limited reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Jofer Wines and Spirits International Co. Limited believes that customer conduct violates applicable law or is harmful to the interests of Jofer Wines and Spirits International Co. Limited and its subsidiaries.

 

Customers are requested to examine the conditions of goods immediately upon delivery or during pick-up. Any missing items or breakages, request must be claimed at the time of delivery or during pickup, otherwise Jofer Wines and Spirits International Co. Limited shall have the discretion to refuse any claim or refund request.

 

Please see below for Privacy Policy.

 

Jofer Wines and Spirits International Co. Limited may revise these terms and conditions at any time without prior notice. These terms and conditions are in English and Jofer Wines and Spirits International Co. Limited interpretation of these terms and conditions will be considered final.

Privacy Policy

Jofer Wines and Spirits International Co. Limited use of personal information that you may submit to us through this Web site is governed by the Jofer Wines and Spirits International Co. Limited Privacy Policy.

This applies to all aspects and operations of Jofer Wines and Spirits International Co. Limited, both in Hong Kong and all countries where users register an account with Jofer Wines and Spirits International Co. Limited.

Information Collection
We collect information you provide during transactions, customer service, online registrations, saved addresses and surveys. We collect information to improve your shopping experience and to enable us to better deliver relevant services. We do this by using lawful and fair methods within industry standards.

How We Use Your Information
Jofer Wines and Spirits International Co. Limited uses your information to provide requested products and services to support our business functions. These include internal business processes, marketing, user authentication, fraud prevention, public safety and delivery operation. Summarized as follows:

- To register and maintain your account
- To provide customer service
- To help us improve and customize our services, website and advertising
- To send you information about our products, services and promotions


Jofer Wines and Spirits International Co. Limited does not share your information with third-parties. Only exception is billing and shipping information which is passed on for payment and the logistics company.

Your Options
It is not required to provide any personal information while visiting our website. However, we require certain personal details if you wish to register an account. We occasionally send newsletters to registered members to update them on current and upcoming products and promotions.

If you have any questions or concerns regarding our privacy policy, feel free to Contact Us.

JOFER WINES & SPIRITS

Address

G/F, 46A Kimberley Road, 

Tsim Sha Tsui, Hong Kong

Opening Hours
Monday-Saturday: 12:00pm - 8:00pm

Sunday: Close

門市地址

香港尖沙嘴金巴利道46號A舖

門市營業時間
周一至周六:上午11:30至下午9:30
公眾假期:正午12點至下午8點

周日:休息

SHOP

T +852 2763 6678 / 2763 6680
F +852 2763 6698
info@joferwines.com

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